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Lush: Enterprise ERPNext Across 5 Countries
How a consultation-led approach helped a global handmade cosmetics manufacturer deploy ERPNext for production planning, finance, and inventory across multiple entities and 5 countries.
About Lush
Lush is a global handmade cosmetics company headquartered in Poole, Dorset. With 5 manufacturing units in Poole and operations spanning Japan, Croatia, the USA, and Australia, Lush produces fresh, ethically sourced products at enterprise scale.
As the business expanded internationally, Lush needed an ERP platform that could handle multi-entity manufacturing across different countries — each with its own tax regimes, regulatory requirements, and cost structures.
Industry
Cosmetics
Manufacturing
Scale
5
Countries
Go-Live
12 Months
Consultation to launch
Entities
Multiple
Units
The Challenge
Multi-Entity Complexity
Multiple legal entities across countries with different tax regimes, cost structures, and regulatory requirements — all needing to operate on a single platform.
Cross-Unit Coordination
No automated flow between Lush Ltd (sales) and Lush Manufacturing (production) — orders required manual coordination between entities.
Enterprise-Scale Operations
Production planning, inventory management, and financial reporting at a scale that demanded robust, configurable processes across multiple manufacturing units.
The Solution
We began with a consultation phase to build confidence with ERPNext, then delivered core modules — Production Planning, Finance, and Inventory Management — alongside 6 bespoke customisation projects, including standard cost and memo cost configuration plus reporting and dashboard setup.
Production Planning
Full production planning workflows for a multi-unit manufacturing operation — from BOMs and work orders through to shop floor scheduling.
Finance & Tax Structure
Custom tax configuration across multiple jurisdictions, ensuring compliance with each country's financial reporting and regulatory requirements.
Inventory Management
Centralised inventory tracking across Poole manufacturing units — with real-time visibility into stock levels, movements, and valuations.
Xero Integration
Real-time sync between ERPNext and Xero for accounting continuity — keeping financial data accurate across both platforms.
Delivery Note Consolidation
Consolidated delivery notes streamlining outbound logistics — reducing paperwork and improving dispatch efficiency.
Cross-Unit Integration
Automated SO-to-PO flow between Lush Ltd and Lush Manufacturing — eliminating manual order coordination between entities.
The Results
12 Months
Consultation to go-live
5 Countries
Unified on one platform
6+
Custom integrations delivered
Enterprise
Scale with confidence
Ready to Scale Your Operations?
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