Privacy Policy

iMORPHr is a software and consulting company that provides ERPNext and Frappe advisory services, implementation support, custom development, enhancements, integrations and related technical services.

This Privacy Policy applies to personal information collected through this website and during pre-sales, delivery and support interactions unless a separate written agreement states otherwise.

Depending on how you interact with us, we may collect:

• your name, company name, email address, phone number and job title
• project details, requirements, budgets, timelines and service preferences
• billing, invoicing and tax-related details needed for commercial work
• technical information such as IP address, browser type and website usage data
• information you share in meetings, emails, forms or support discussions

We collect information you choose to provide when you complete a contact form, request a proposal, subscribe to updates, book a consultation or share documents and credentials needed for project delivery.

If you send us information about your systems, workflows, hosting environments or source code during discovery or implementation work, we will use that information only for the purpose of evaluating, delivering or supporting the requested services.

Like most websites, we may automatically collect limited technical information such as device type, browser version, approximate location, referral source, pages viewed and timestamps of visits.

We use that information to understand website usage, improve performance, troubleshoot issues and protect the website against abuse or malicious activity.

We may use personal information to:

• respond to enquiries and prepare proposals or statements of work
• deliver consulting, implementation, development and support services
• manage contracts, invoices, payments and client communications
• improve our website, service delivery and operational processes
• detect fraud, enforce our terms and comply with legal obligations
• send service-related updates or occasional marketing messages you can opt out of

We do not sell personal information. We may share information only where reasonably necessary with service providers, infrastructure vendors, payment processors, professional advisers or subcontractors involved in delivering our services.

We are careful about how client information is handled and we do not knowingly leak, trade or distribute customer data for unrelated commercial purposes.

We may also disclose information when required by law, to protect our legal rights, to investigate abuse or where you expressly ask us to work with a third-party system or partner on your behalf.

We retain personal information only for as long as needed to respond to enquiries, deliver services, maintain business records, resolve disputes, enforce agreements and meet legal, tax or accounting obligations.

Backup copies and archived project records may remain in our systems for a reasonable period where needed for continuity, disaster recovery or compliance purposes.

Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also ask us to limit certain processing activities or object to marketing communications.

If you would like to exercise a privacy-related request, contact us using the details on our contact page and we will review the request in line with our legal obligations.

Our website may use cookies or similar technologies for essential functionality, analytics, user preferences and security-related purposes.

You can control many cookie settings through your browser. Please note that disabling certain cookies may affect site functionality or your browsing experience.

We use reasonable administrative, technical and organisational safeguards designed to protect personal information from unauthorised access, loss, misuse or disclosure.

No system can guarantee absolute security, so you should also take care when sharing credentials, sensitive files or access to production environments.

Our website and services may involve third-party tools, hosting providers, payment processors, analytics products, repositories or linked websites. Their privacy practices are governed by their own policies and not by this Privacy Policy.

We encourage you to review the privacy terms of any third-party service you use in connection with our work.

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations or operating practices. The most recent version published on this page will apply.

If you have questions about this Privacy Policy or how iMORPHr handles personal information, please contact us through the website contact page.